AI Ethics Framework

Our commitment to developing and deploying AI in healthcare ethically, responsibly, and with a focus on improving health outcomes for all East Africans.

Our Core Ethical Principles

Human-Centered AI

We design AI systems that augment human expertise, not replace it. Our technology supports and enhances the human elements of healthcare.

Fairness & Inclusion

We actively work to ensure our AI systems are fair and do not perpetuate or amplify biases, serving all populations equitably.

Privacy & Security

We design our AI systems with privacy and security as fundamental requirements, protecting sensitive healthcare data at all times.

Transparency & Explainability

We strive to make our AI systems as transparent and explainable as possible, so users can understand how and why certain recommendations are made.

Accountability

We take responsibility for our AI systems and their impacts, with clear governance structures and processes for addressing issues.

Cultural Sensitivity

We develop AI that respects and adapts to diverse cultural contexts, recognizing that healthcare is deeply intertwined with cultural beliefs and practices.

Ethics in Practice

Our ethical principles are not just statements; they guide our daily work and decision-making. Here's how we put our ethics into practice:

Diverse and Representative Data

We actively work to ensure our training data represents the diversity of the populations we serve, including different ethnicities, genders, ages, and socioeconomic backgrounds. We regularly audit our datasets for potential biases and take steps to address any issues we identify.

Regular Bias Audits

We conduct regular audits of our AI systems to identify and mitigate potential biases. This includes testing our systems across different demographic groups to ensure they perform equitably for all users.

Explainability Techniques

We implement various techniques to make our AI systems more explainable, including feature importance analysis, counterfactual explanations, and confidence scores. We tailor the level of explanation to different stakeholders, from patients to healthcare providers to regulators.

Human Oversight

All our AI systems include appropriate human oversight. For high-stakes decisions, we ensure that humans remain in the loop, with AI serving as a decision support tool rather than an autonomous decision-maker.

Privacy-Preserving Techniques

We use techniques like federated learning, differential privacy, and secure multi-party computation to protect patient privacy while still enabling the benefits of AI. These approaches allow us to train models without centralizing sensitive data.

Cultural Adaptation

We work closely with local communities and healthcare providers to ensure our AI systems are culturally appropriate and respect local beliefs and practices. This includes adapting our user interfaces, language models, and recommendation systems to local contexts.

Continuous Monitoring

We continuously monitor our AI systems in deployment to identify and address any issues that arise. This includes tracking performance across different demographic groups and investigating any unexpected patterns or outcomes.

Ethics Governance

To ensure accountability for our ethical commitments, we have established a robust governance structure:

AI Ethics Committee

Our AI Ethics Committee includes diverse perspectives from within and outside our organization, including healthcare professionals, ethicists, community representatives, and technical experts. The committee reviews our AI systems and practices, providing guidance and oversight to ensure alignment with our ethical principles.

Ethics Impact Assessments

We conduct ethics impact assessments for all our AI systems, identifying potential ethical risks and developing mitigation strategies. These assessments are reviewed by our AI Ethics Committee and inform our development and deployment decisions.

Stakeholder Engagement

We actively engage with a wide range of stakeholders, including patients, healthcare providers, community organizations, and regulators, to understand their perspectives and concerns. This engagement informs our ethical framework and helps us identify and address potential issues.

Transparency Reporting

We publish regular transparency reports that document our progress on our ethical commitments, including the results of our bias audits, stakeholder engagement activities, and ethics impact assessments. These reports are available to the public on our website.

Ethics Training

All our team members receive regular training on AI ethics, with a focus on the specific ethical considerations relevant to healthcare AI in East Africa. This training helps to ensure that ethical considerations are integrated into all aspects of our work.

Whistleblower Protection

We have established clear channels for reporting ethical concerns, with strong protections for whistleblowers. We encourage our team members and partners to speak up if they identify potential ethical issues, and we commit to investigating and addressing these concerns.

External Collaborations

We recognize that addressing the ethical challenges of AI in healthcare requires collaboration across sectors and disciplines. We actively participate in and contribute to broader efforts to advance AI ethics:

Research Partnerships

We collaborate with academic institutions and research organizations to advance the field of AI ethics, with a particular focus on applications in healthcare and in the East African context. These partnerships help us stay at the forefront of ethical AI development and contribute to the broader knowledge base.

Industry Initiatives

We participate in industry initiatives focused on responsible AI, sharing our experiences and learning from others. These initiatives help to establish best practices and standards for ethical AI development and deployment.

Policy Engagement

We engage with policymakers and regulators to contribute to the development of appropriate governance frameworks for AI in healthcare. We advocate for policies that protect patients while enabling innovation that can improve health outcomes.

Community Partnerships

We partner with community organizations to ensure that our AI systems are responsive to community needs and concerns. These partnerships help us to understand the real-world impacts of our technology and to design solutions that truly benefit the communities we serve.

Open Source Contributions

We contribute to open source projects focused on ethical AI, sharing tools and techniques that can help others to develop more responsible AI systems. We believe that openness and collaboration are essential for addressing the complex ethical challenges of AI.

Our Commitment to Continuous Improvement

We recognize that AI ethics is an evolving field, and our understanding of the ethical implications of our work will continue to develop. We are committed to continuously improving our ethical framework and practices, learning from our experiences and from the broader community.

We welcome feedback on our ethical approach and are open to dialogue with all stakeholders. If you have questions, concerns, or suggestions regarding our AI ethics framework, please contact us.

Contact Our Ethics Team